After payment confirmation, your order is processed and shipped as quickly as possible. Delivery time varies depending on the address and shipping option chosen at checkout.

On each product page you will find a description, measurements, and usage recommendations. If you still have questions, please contact us by email at support@clawsypet.com, specifying the type/size of your pet and the product you are considering.

Yes. If the item arrives defective, damaged, or different from what you ordered, please contact support@clawsypet.com with your order number and photos of the product/packaging so we can assess the situation and guide you through the exchange or return process.